Exclusive Client Assistance

Private appointments are available exclusively through our concierge service:

• Contact our VIP hotline at +1 (888) 888-8888
• Submit a request through our exclusive client portal
• Email our personal stylists at concierge@luxecouture.com
• Schedule directly through your dedicated fashion advisor

Appointments are available at our flagship locations in New York, Paris, London, Dubai, and Tokyo. Virtual consultations are also available.

Every piece undergoes our rigorous 10-point authentication process:

• Expert Examination: By our team of certified authenticators
• Provenance Verification: Complete historical documentation
• Material Analysis: Laboratory testing of materials and craftsmanship
• Serial Number Verification: Cross-referenced with maison databases
• Certification: Official certificate of authenticity with hologram seal

All items come with lifetime authenticity guarantee and insurance valuation.

Our exclusive white-glove service includes:

• Climate-Controlled Transport: Temperature and humidity monitoring
• Armed Security: For high-value shipments
• In-Person Delivery: By trained luxury goods specialists
• Full Insurance: Coverage up to $5 million per item
• Real-Time Tracking: 24/7 GPS monitoring with private client access
• Customs Clearance: Handled by our global logistics team

Delivery timelines: 2-5 business days domestically, 5-10 business days internationally.

Our bespoke process is a collaborative journey:

• Initial Consultation: 2-hour session with creative director
• Design Development: 3-5 concept presentations
• Material Selection: Access to exclusive fabric libraries
• Fittings: 3-5 fittings with master tailors
• Creation Timeline: 6-18 months depending on complexity
• Final Presentation: Private unveiling event

All bespoke pieces are signed, numbered, and accompanied by creation documentation.

Yes, we curate investment-grade pieces with historical appreciation:

• Annual Value Assessment: Professional appraisal updates
• Resale Advisory: Access to private secondary market
• Storage Solutions: Climate-controlled vault storage
• Insurance Management: Coordination with fine art insurers
• Market Reports: Quarterly luxury investment insights

Our investment panel includes former auction house specialists and market analysts.

Our exclusive digital experiences include:

• Virtual Atelier Tours: Live from Paris, Milan, and London workshops
• Masterclass Series: With creative directors of luxury houses
• Digital Vault Access: 360° viewing of archive pieces
• Virtual Fittings: For bespoke creations
• Private Digital Showrooms: Password-protected collections

Access requires membership tier verification and is available through our secure client portal.

Client discretion is fundamental to our service:

• Anonymous Shipping: Unmarked vehicles and packaging
• Secure Data Handling: End-to-end encrypted communications
• Private Viewings: After-hours access to boutiques
• Discreet Billing: Generic company names on statements
• Confidentiality Agreements: All staff sign strict NDA agreements
• Secure Storage: Private vaults with biometric access

We operate on a strict need-to-know basis and never disclose client information.